Most times going to a dealership can be a hassle whether looking for a car or getting one serviced. This is not true at Hertrich of Elkton. I have brought my Jeep there for it to be serviced for oil or recalls and they are great. Always accommodating and friendly. I haven't purchased a new car from them yet but intend to in march. The gentlemen that shuttle you, if needed, are wonderful too.
E just purchase a Ford F-350 diesel, Chris Castned our salesman went over and beyond to get us where we needed to be and was extremely professional and easy going with no pressure!!! Even even text us multiple times helping us over the phone so we didn't have to make such a long drive if things wouldn't of worked out! If interested he would be a great salesman for the next customer! Everyone in the dealership seemed extremely friendly!!!
The first day I went there I had ask to speak with someone the guy at the counter had told me to speak with Chris me and Chris spoke I told him I was looking into a truck he said the jeeps are cheaper and it has everything u r looking for in a truck I said show me what u guys have we walked outside and we had talked about a 2015 jeep I said I like it is nice he said lets go back in and talk so we did and I left very happy with my visit next day we had got in touch once again and he told me to come in he had a better jeep for a lower price so I went in and it was a 2017 jeep renaged I loved it. Chris was very nice to me I loved that him and his parents worked with me to get me a new car I'm successfully happy with his work and everything I loved the service Chris had showed me around was polite and he never got mad he never got smart we sat down and talked all of this stuff put and he put me in something I love I wanna give a shout out to Chris and tell him I love the service he provided with me and I give Chris a 5 star rating
Anyone looking for easy going sales man and staff when buying a new or used car, Head on down to Hertrich of Elkton. Ask for Chris Castner. Very friendly and easy going salesman. They take the time to help the customer with all of the customers concerns in mind. They helped me into a new car that is both reliable and safe for our newborn daughter. It takes time and time they provided with compassion and worked to get us what we needed. Very proud to say that as a customer we are now part of the Hertrich family. A+++++ Sale
Every time I've come here to the service department I'm always helped as soon as I pull up. I did not purchase my vehicle from here but I wish I did. I don't even go to the dealer where I bought my car because the customer service is terrible. Here at Hertrich Elkton they communicate everything clearly and make sure you understand the charges and what's going on with your vehicle. They let you know before doing something so you are not surprised with an insane bill after the fact. I'm always in and out in an appropriate amount of time. Nick in service is one of the best people! Overall I will continue coming to Hertrich Elkton for everything concerning my vehicle.
Hertrich Chrysler Dodge Jeep Ram Of Elkton is a US Car Dealer based in Elkton, Delaware. Hertrich Chrysler Dodge Jeep Ram Of Elkton is located at 1147 E Pulaski Hwy, Elkton, MD 21921, USA.
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